We’ll happily take back any unused or resalable items within 60 days, no questions asked. We don’t want you to get stuck with an item you’re not happy with for any reason related to sizing, fitment, design, or simply just a change of heart.
60 Day Return Policy
You must be the original purchaser of the product, and be able to provide either an order number or account email address.
Common Return FAQ’s
Is it easy to return items?
Once your return is authorized by a JiuJitsu.com representative, you’ll receive step-by-step return instructions via email.
How soon will I get my refund?
You will be refunded typically within 2 business days of us receiving the items. If you used a prepaid shipping label, $10.00 will be deducted from your refund.
What items can I return?
Items purchased in the last 60 days which are either in resalable condition. No questions asked, as long as it’s in the original condition that you received it in.
What items can I not return?
Items cannot be returned if they have been:
- Trained In
- Covered in Hair/Fur
Additional items such as undergarments, rashguards, grappling tights, cups and mouthguards cannot be returned once opened.
Customized items such as patches or embroideries cannot be returned.
Items that have been discounted over 30% cannot be returned.
Can I make an exchange?
Rather than making an exchange, we ask that you simply place a new order for the item you are looking for.