We’ll happily take back any unused or resalable items within 60 days, no questions asked. We don’t want you to get stuck with an item you’re not happy with for any reason related to sizing, fitment, design, or simply just a change of heart.
You must be the original purchaser of the product, and be able to provide either an order number or account email address.
Once your return is authorized by a JiuJitsu.com representative, you’ll receive step-by-step return instructions via email.
You will be refunded typically within 2 business days of us receiving the items. If you used a prepaid shipping label, $10.00 will be deducted from your refund.
The customer must pay for return shipping costs on any order that originally shipped free, any order that was discounted over 10% via coupon or sale. If you are exchanging an item for another item, the customer must pay return shipping and the shipping cost for the new item.
Any order where the customer paid for shipping, JiuJitsu.com will cover return shipping costs.
Items purchased in the last 60 days which are either in resalable condition. No questions asked, as long as it’s in the original condition that you received it in.
Items cannot be returned if they have been:
Additional items such as undergarments, rashguards, grappling tights, cups and mouthguards cannot be returned once opened.
Customized items such as patches or embroideries cannot be returned.
Items that have been discounted over 30% cannot be returned.
In most cases we can do a one-to-one exchange. In the event that we are out of stock in your select color, size, or style, rather than making an exchange, we ask that you simply place a new order for the item you are looking for.
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